About us

Gothic Empire Records aim to your total satisfaction. If you have any suggestions, please don’t hesitate to contact us at info@gothicempire.com . Buying our products To purchase our products it is extremely easy. You only need to choose from our catalogue, select the item you wish to buy and put them into the shopping cart; then, click on “order” and insert the details to complete the purchase. We accept payment by paypal and credit card. Shipping And Handling UK Postage is £1.75 for the first item, and 65p for each extra. All parcels will be sent second class post. Delivery Schedule  Where possible we deliver your order right away. We will normally send your order to you in seven business days subject to availability. Back Orders If your item is not in stock, we will back order for you. If you change your mind, we can delete it for you. Guarantee All of our products come with a 30 day guarantee. Privacy Policy  Gothic Empire Records do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Returns Policy  Prior to making a return/cancelling an order, you must contact us at info@gothicempire.com. We can refund you in case of faulty product, even if they are rare.Replacements will be sent free of any carriage charge as soon as we receive the faulty item. You should cancel your order within 7 days of receipt of goods and the items must be returned in the original condition.